Transcript: The Online Ballot Delivery System: Create New Password

[Title: Need Help?]

[Music plays.]

[The Create New Password page of the Online Ballot Delivery system is displayed. The top of the screen is labeled Create New Password with links to Frequently Asked Questions, a User Guide, and a link titled For guidance on this step, please check out this video guide. On the right-hand side there is a button labeled Change Language.]

Instruction text reads: "Password Requirements. Your password must be between 14 and 30 characters long. Your password must contain at least 3 of the following character types: lower-case letters (a,b,c,…) upper-case letters (A,B,C,…), numbers (1,2,3…), special characters (!, @, #, $, %, ^, &, *). Your password cannot include your first name, your last name, your date of birth, your email address, or your zip code.

Beneath the password instructions there are three fields. There is a field labeled 'Email Address required', a field labeled 'New Password required', and a field labeled 'Confirm New Password required.' At the bottom of the page there is a button labeled 'Create Password.']

Narrator: If you are having trouble creating a password, here are a few tips. When entering your email address, make sure the email address you enter is the same email address where you received the link to your mail-in ballot.

[A blue arrow clicks on the 'Email Address' field. A demonstration email address: [email protected] is typed into that field.]

Narrator: When you enter the email address, make sure that you check it for accuracy. Now you'll create a password, which you will use to log in later if you decide not to print your ballot just yet.

[A demonstration password is typed into the 'New Password' field. The password is displayed as dots. The same password is then typed into the 'Confirm New Password' field.]

Narrator: When creating your password, make sure your password follows the password requirements listed on the page. Your password cannot include your name, date of birth, email address or zip code.

Narrator: If you're still having trouble, please email us at [email protected]

[The Maryland State Board of Elections email address for questions about absentee voting is displayed. The email is: [email protected]]