Transcript: The Online Ballot Delivery System: Logging In

[Title: Need Help?]

[Music plays.]

[The login screen of the Online Ballot Delivery system is displayed. The top of the screen is labeled 'Tell Us Who You Are' with links to Frequently Asked Questions, a User Guide and a link titled For guidance on this step, please check out this video guide. On the right-hand side there is a button labeled 'Change Language.'

Instruction text reads: "Provide all information as it appears on your voter registration record." There are fields where voters must insert their information. The first field is labeled 'First Name: required.' The second field is labeled, 'Middle Name:.' The third field is labeled 'Last Name: required.' The fourth field is labeled: 'Date of Birth: required.' The Date of Birth category has a field for the 'Month', a field for 'Day' and a field for 'Year.' The last field is labeled: 'Zip Code: required.']

Narrator: When logging in, please note that the name you enter has to match the name that is currently on your voter registration record.

[A blue arrow clicks on the First Name field. The name 'Jennifer' is typed into the field. The name 'Sample-Voter' is typed into the Last Name field.]

Narrator: To check how your name appears on your voter registration record, take a look at your voter notification card, or you can use our voter look-up site at vote.md.gov/search..

[An illustrated example of a voter notification card is displayed. The voter's name 'Jennifer Sample-Voter', address, and zip code are on the card. The URL for the Voter Look Up website appears: vote.md.gov/search..]

Narrator: You may especially want to do this if you've changed your name, go by a nickname, or your name has an apostrophe or hyphen.

[A green rectangle appears around the name entered into first and last name fields on the online ballot delivery page. Another green rectangle appears around the matching name on the voter notification card.]

Narrator: When you enter your date of birth, for example, January 5th, 1989 could be entered as zero one, zero five, one nine, eight nine.

[In the Date of Birth category, zero one is typed in the month field, zero five is typed in the day field and one nine eight nine is typed in the year field.]

Narrator: When entering your zip code, we'll only need the first five digits. The system won't accept any additional numbers.

[The zip code 21401 is typed into the 'Zip Code' field.]

Narrator: The zip code must match the zip code in your voter registration record. So take a look at your voter notification card to make sure you entered the correct one.

[On the illustrated example of the voter notification card, Jennifer Sample-Voter's zip code is 21401. A green circle appears around the zip code on the voter notification card and also appears around the zip code 21401 that had been entered into the 'Zip Code' field on the online ballot delivery system page.

Narrator: And last, don't forget to select the Captcha box at the bottom of the page.

[The login screen scrolls down to show a Captcha box with a white square and the text "I'm not a robot" to the right of the white square. Below this is a green button labeled "Next".]

Narrator: You must select this box so that the check mark appears before you can move on to the next step.

[The blue arrow clicks on this white box next to the "I'm not a robot" text and a green check mark appears. The arrow moves down to the green button labeled "Next".]

Narrator: If you're still having difficulties, please email us at [email protected]

[The Maryland State Board of Elections email address for questions about absentee voting is displayed. The email is: [email protected]]